Our Testimonals:

Thank you to all of our loyal customers!
We take pride in providing the highest level of service to every one of our customers and we routinely go the extra mile to make sure they are completely satisfied.

Scroll down to see our testimonials, and you can even leave your own testimonial by filling out the form at the bottom of the page! 

Bob and his team have been helping us for a number of years on deciding the best health insurance options for our family. They are extremely knowledgeable and always go above and beyond to help us with our questions. Highly recommend!

Loretta Savage, Five-Star Google Review

One of my friends had given me their contact for my parent’s health insurance. Rowena helped me find and set adequate insurance for my parents and helped me understand the process and plan in more detail. The service was excellent and beyond my expectations. I almost missed my first payment, but she reminded me and saved us from any troubles we may have faced! I would highly recommend them. People like Rowena are blessings because everyone can be the best at their profession, and believe me, she is one of the tremendous helps when it comes to insurance.

Vishal Patel, Five-Star Google Review

I can’t say enough about Bob and Rowena’s service. They have guided my wife and I to select the very best health insurance. They totally go beyond in explaining alternatives and answering questions. Total top notch service and support. Outstanding quality of service. We plan to use their services and advise for years to come.

My wife and I are delighted with Bob and Rowena’s expertise, knowledge and insights to select the very best health plan and coverage every year. IT has been one of our best decisions in retirement to work with Bob and Rowena at Health Insurance NW. Also, there is zero cost for their services.
My recommendation is to never select a health plan on your own. There are way too many options, pro’s and con’s of many plans that Bob and Rowena guide you through to ultimately select the best plan for you. I recommend you hire them today!

Rick B.,
Five-Star Google Review

My husband and I were recommended by both our former Health Ins. Representative and our Financial Planner to Bob May, as being one of the best for our new journey with Medicare! He did not disappoint! Tiffany Weir’s specialty is helping clients find the best supplemental insurance to meet their needs and she does it with great care! The bonus is the EXCELLENT customer service delivered by Elizabeth and Debbie every time we call! Wow! Signing up for Medicare is stressful, but Bob and his team make it a walk in the park!

C. Dyanne, Five-Star Google Review

I can not say enough about everyone I have had the pleasure to work with here! You feel like family, you feel safe and know they are looking out for your best interest. Rowena was especially helpful answering every question I had. They go above and beyond.

Ce Zuanich, Five-Star Google Review

Tiffany Weir helped me to find the right insurance needs and she researched companies that would fit for me. She is an amazing customer service person and I am truly grateful and appreciate all of her help and expertise. Thank you so very much Tiffany.

Dawn Ovitt, Five-Star Google Review

The December 7th deadline for changing any part of my Medicare insurance. I had a recent medical test that showed they needed another test that was going to take 3 days of preparation. At the same time, my husband had a procedure that left him with a residual infection. Both of us were ill and the decisions to be made about our insurance for the coming year were looming. I just felt unable to make an intelligent decision given my own condition and my worry for my husband.

A relative had used this agency the last couple of years and had told us of the great service and attention to detail. I called their office on the day after Thanksgiving to leave a message requesting an appointment. Between my husband and myself there were only 2 days that would work for us. To my surprise, Bob May answered the phone! He transferred me to Tiffany Weir, who said that we could do it all over the phone.

She looked up my medications and then went over the plans that would give me preferred pricing and a pharmacy with a drive up window as I have trouble walking and standing for long periods of time. She really knew her stuff. She also told me that I could save a significant amount of money by changing my Part B supplement plan. She was so gracious, friendly and really did know what she was talking about. She put together a plan, emailed me what needed my signature, I faxed it back to here and it was done within about a half hour.

I can’t tell you what a load off my mind it was to know I would not miss the deadline and could trust the decisions I had made with her help. She was wonderful. If you need help, this is the place to go. I am a very satisfied customer. Give them a try! You won’t regret it.

Diana Hilsendeger, Five-Star Google Review

I had the pleasure of working with Tiffany Weir from Health Insurance NW and would certainly recommend her without reservation to anyone seeking help with Medicare supplement and Medicare advantage decisions. Without her professional knowledge and assistance, I honestly feel I would not have been able to complete the process with any degree of success. Thank you Tiffany for all your hard work and being so accessible and responsive to all the questions I had!

Shirley Rawson, Five-Star Google Review

Great personable company. I found them randomly through Google maps, and they’ve been a pleasure to work with. Tiffany has been great. Plus it’s “free”–no reason not to use them if you’re looking for health insurance.

Cam Hart, Five-Star Google Review

Working with Health Insurance NW has been so easy!
Rowena has been so helpful to all of our family.
She is very knowledgeable and kind. Her response time is lightening quick! We are so glad that we found this office and Rowena!

Laura B., Five-Star Google Review

Thank you Laura!

Navjot Sanghera, Five-Star Google Review

Rowana has great customer service. She is friendly.

Rick Longnecker, Five-Star Google Review

Bob is great to work with. Communicates well, is honest, open and upfront.

Laura Endel, Five-Star Google Review

Professionalism, Quality, Responsiveness

Gagan Somal, Five-Star Google Review

Thank you again for your help in figuring out what was wrong with our application.  You saved us $670 a month! Seriously makes a HUGE difference in our monthly budget.  THANK YOU!

Melissa M., Seattle, WA

As a woman, who is in the health care industry and has been for over 12 years, I spent over 20 hours struggling through reading material while she tried to find the best health insurance for our family. When I approached Bob May to see if he could help out, he quickly agreed and got us all the info we needed within minutes. After we had gotten signed up, I discovered that our rates didn’t go up one penny for using his service, and of course he charged nothing for his service.

I couldn’t be a bigger fan of Bob May! Thank you for all your help and info. You saved us a ton of time!

Gina L., Maple Valley, WA

I have known Bob over 10 years in business and have always appreciated his professionalism & excellent service. He provides a ton of value in providing multiple Healthcare options (Corporate & Individual) at very competitive prices. With the way Bob takes great care of me, I have no need to look elsewhere. I highly recommend Bob to anyone in need of solid Healthcare as an individual or Company. You will not be disappointed! Bob, thank you for your faithful service through the years! You are the BEST!

Eric M., Maple Valley, WA

Bob goes way above and beyond to help with details long after the sale! He says exactly what he’s gonna do and does exactly what he says! That the definition of INTEGRITY.


Chad S., Edgewood, WA

Bob was very responsive throughout the whole process of helping me get a new life insurance policy. Whenever I had a question, he was always quick with an answer. He provided a variety of quotes and helped me decide which provider would best fit my needs. I will not hesitate to recommend Bob to friends and family.

Chad J., Puyallup, WA

I was seeking temporary insurance for my wife and my ELP talked me through all of my options. In the end he suggested it would be cheaper to just add her to my current insurance rather than getting individual coverage through him. He wanted to help me save money at the expense of him not closing the deal. If I need private insurance in the future I will be calling my ELP.

Anonymous, Puyallup, WA

Robert was prompt and very professional. He has already served as a very good resource for our family’s situation and I anticipate getting in contact with him again when our situation changes in a few months. He has gained our confidence in a short time.

Anonymous, Spanaway, WA

Robert May was responsive and helpful. He listed several options and gave recommendations with good support for his preferences. When our situation suddenly changed, he was very helpful and flexible. He was also very honest and gave information willingly, without hesitation.

Anonymous, Gig Harbor, WA

Bob is simply GR8! I did purchase one of the Medicare Advantage plans about 2 yrs. ago have been in contact with Bob May a few times during this time. Each time, he has been very kind and patient and answered all of my questions. I recommend him to people every chance I get. Thanks!

Dee, Puyallup, WA

We currently use Bob to provide our clients service in the Healthcare arena. Our clients enjoy him and he does great work.

Don C., Puyallup, WA

My name is Lise Peterson and I am a self-employed massage therapist.Over the past several years,Bob May has been there for me to answer questions about health care and guide me thru the difficult aspect of figuring out various health plans to determine the best course of action. I recently had a major surgery and Bob really helped me out with the insurance details. Thanks Bob!

Lise P., Duvall, WA

I love working with Bob. He has integrity and a genuine interest in doing what’s best for his clients. I so appreciate his patience and him going the extra mile to keep me educated so I can make the right choices with my business insurance. Thanks Bob!

Sally B., Puyallup, WA

Robert was prompt and very professional.

He has already served as a very good resource for our family’s situation and I anticipate getting in contact with him again when our situation changes in a few months. Thank You.

Henry, Puyallup, WA

Robert May was responsive and helpful. He listed several options and gave recommendations with good support for his preferences.When our situation suddenly changed, he was very helpful and flexible. He was also very honest and gave information willingly, without hesitation.

Erica, Puyallup, WA

Bob May always is glad to speak with me over the phone and via email about any insurance need or question that I have. He explains clearly and always helps me to find the solution I need. Thank you Bob May for being my kind and professional insurance agent!

Alex, Issaquah, WA

I’ve been friends and colleagues with Bob May now for over 5 years. His outstanding customer service, invlovement in the community, long time experience, & genuine knowledge makes it impossible to find better service and trusworthiness anywhere else. Each client that I am luck enough to send his way are each ecstatic about not only how much money they are saving, but by how much they’ve learned about the confusing world of health insurance.

Christian V., Lakewood, WA

Thank you Bob for helping us to receive our proper health insurance credit. You saved us a lot of money and helped us understand the Washington health plan finder site better.

We have already referred you to our friends and family. Nobody should go it alone on that website!

Nathan & Susan M., Puyallup, WA

Bob has been so helpful! First when looking for the right insurance a year ago, and then as I tried to navigate the state website for insurance through the new healthcare reform. Even getting me a refund from the Temp insurance I purchased when the state site wouldn’t let me get insurance beginning Jan 1. Highly recommend!!

Paulette C., Orting, WA

Bob was great to work with! He is patient, creative, and offered lots of good options for us. I would not hesitate to work with him again.

Dan B., Everett, WA

When looking to establish health care under the new ACA law was met with problems trying to communicate with the Wahbe calculating my tax credit. I appointed a local broker thinking it didn’t matter “they all new what they were doing”. Wrong—-after 5 weeks and countless e-mails and phone calls to that broker he had done nothing and time was getting short for the Jan. 1st coverage.

I made an appointment with Bob and in 10 min.(without contacting WAHBE) he found 2 critical mistakes and was able to get the proper tax credit calculation. I got on the WAHBE web site the next morning and was able to select a plan, make payment, and get confirmation of my enrollment. Thank you Bob!!!!

Terry M., Castle Rock, WA

Robert has been a huge help making sense of our health insurance options. Working with him has been a huge weight off our shoulders (3 years now), freeing us up to focus on our business.

Aaron, Kitsap County



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